Webs.com Sitebuilder Review

Webs.com Website Builder Review

About the company

Webs.com is owned by Vistaprint and claims to have built over 55 million websites. But their main argument for using them is the fact that they still remember what it’s like to be a small business. Judging from their commitment to customer service, which includes support forums, Foss emails, live chat or the ability to phone the customer service department, (assuming you go for the more expensive package), I get the feeling that they are being truthful about this.

Webs website builder review

Webs website builder review

Webs.com Sitebuilder

Main pros and cons:

Pros:

  1. Ease-of-use - The Webs Sitebuilder interface is very intuitive, with an extremely easy to use drag-and-drop system, and you’re off and running in a matter of minutes.
  2. Good customer service – With multiple options available depending on your needs, the chances are that you find the level of customer service soon she that will suit your needs.

Cons:

  1. Odd apps – Strange dynamic web pages that works counter intuitively when compared to the drag and drop pages.
  2. Mobile solution – The mobile site is a little basic and hard to manage.

All in all, this system is pretty easy to use and as long as you’re building static pages, I think you have no problem creating a basic website using their drag and drop system, which also includes a rather useful connection to Flickr to find creative commons images and embed them directly on your pages. This is actually a very useful tool as many people run foul of copyright laws when building a website if they do not have images ready to go. It is all to easy to help yourself from the Internet – usually stealing some one else’s work inadvertently.

Webs connects directly to Flickr for images

Webs connects directly to Flickr for images

I think Webs’ Sitebuilder is very good if you want a nice, simple website with no bells and whistles, but there are a few things I don’t like outside that box.  Their addon sales techniques are a little dubious and I am not sure I see the value in their SEO booster. They are good at building sites, not so good at SEO, but there are a few nice marketing touches in their interface such as being able to add your business directly to Yelp and add yourself to Google local listings, so that might over ride the SEO lack. Having said that, it has become more difficult to generate “free” traffic through the search engines lately so local business marketing probably makes more sense to most small businesses.

Overall, we like this for simple sites, but not for more complex needs.

Webs.com does a surprisingly good job of making it easy to build a good-looking, customized site through a completely browser-based interface.

- PC Magazine, Editor’s Choice

 
 

Review by Susana Serer Last Updated 6th May 2014

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